Participant FAQs
Frequently Asked Questions
(To view the answer, simply click on the question)
Who are my eligible dependents?
When do I become eligible for benefits?
How do I maintain my monthly Health Care coverage?
When will my eligibility terminate (Loss of Eligibility)?
Whom should I contact if I’m getting a divorce and what documents do I need to submit?
How do I obtain a replacement Prescription Card?
How do I obtain a replacement Medical Card?
Whom should I call if I have questions about my eligibility?
What are the benefits under my plan/level selections?
How can I make changes to my current medical and level selections?
I’ve lost eligibility, what are my options?
How often can I make changes to my current plan?